Verizon Wireless to notify users of data usage by text message

first_imgWhether Verizon Wireless is reacting to customer concerns over its new, tiered data plans or they were planning to do this for months is up in the air. Regardless, the company said today they would help people understand how much data they’ve been using by sending them messages over the course of their billing cycle. The new plans take effect for new customers today.Current customers don’t need to worry – even if they upgrade their phone in the near future they’ll be able to keep their plans. Regardless, it’s just a matter of time before the free ride for current customers will be over and everyone will have to keep a close eye on their data usage.To help customers get familiar with how much data they actually use, and how much they have left during a billing cycle, Verizon Wireless announced that they’ll send text messages (free, of course) to customers when they hit 50%, 75%, 90%, 100%, and 110% of their monthly data allowance. The 50% and 75% warnings can be opted-out of, but the last three will be mandatory.Additionally, Verizon Wireless also reminded customers that they can call #DATA from their Verizon phone or log in to their account on the Web to see data usage at any time. The latter two are good, but it’s the text messages that may actually make a difference to many users.By proactively letting customers know how much data they’ve used, they can make the judgment call after a few weeks or months whether they’re subscribed for the right type of plan. If a user goes a whole month without ever getting an alert, they’re probably paying for data they’ll never use. If a customer has a 4G phone and burns through 50% in the first three days, it’s time to either upgrade to a bigger plan or start using Wi-Fi.Read more at PR Newswirelast_img read more